Effective Communication

 

 

Communication seem so simple we talk to each other all the time but effective communication is more than just speaking it is an art that requires a certain skill set. Knowing where your skill set lies and using some or all of the tools provided will help refine anyone’s ability to communicate effectively. The three most beneficial communication skills to me personally and professional are effective listening, Speaking and giving and receiving corrective criticism.

Listening is important after all we have two ears and one mouth for a reason. Often when listing to others we are just thinking of the next thing we will say.  Learning to Listening to someone effectively will give the person a since of priority. To successfully listen so someone you should not be side tracked. Put away your phone, make eye contact and have a relaxed appearance. The person you are listening to should have your full attention. Listen without judgment, if your peers feel you are judging them or upset by something they have said they will resist open communication. Every question or statement should be given a “fair shake”. Treat everyone like an adult don’t talk down to them (Denton, 2006). Practicing these tactics will help you fine tune your listing skills. Soon effective listening will become second nature. 

Knowing how to speak to your audience in an articulate well thought out way will insure that you are being taken seriously. When speaking to someone in person it is important to be mindful of your words, tone and body language (Ebojo, 2009). Taking the time to research your material and understand what your topic is. Your audience will feel more confidence in what you are speaking about. Understand that when speaking to your peers such as in a meeting setting it is an exchange of information between yourself and your audience (Denton, 2006).

Giving and receiving criticisms is a tool that is best learned by doing. Despite the negative feelings associated with criticism there are positive and effective ways to deliver and accept it. You must remain objective and not let feelings get involved.  When giving constructive criticism makes sure you are directing it at the idea being presented not the person.  If receiving constructive criticism remember that you have an opportunity to fine tune an idea will serve your team more effectively.

There are many tools available to fine tune your communications skills.” Relying on a single communication effort will have a fairly low success rate (successful communication 2004)”. this is perhaps the first step in having a better understanding of communication.  Do not just use one tool try many. Find what works for you refine what does not and do not be afraid to get a little constructive criticism along the way.